Cancellation Policy

Definitions:

Order Date: The date the customer makes the reservation.
Booking date: The date the reservation is for.

 

Cancellations:

The following policy applies to all cancellations, except Private Big Game Fishing:

  • Cancellations received 24h or more before the booking date will receive a full refund (minus a 5% processing fee).
  • Cancellations received fewer 24h before the booking date are not eligible for a refund.

The following policy applies only to Private Big Game Fishing:

  • Cancellations received 15 days or more before the booking date will receive a full refund (minus a 5% processing fee).
  • Cancellations received fewer 15 days before the booking date are not eligible for a refund.