Definitions:
Order Date: The date the customer makes the reservation.
Booking date: The date the reservation is for.
Cancellations:
The following policy applies to all cancellations, except “Island Hopping In a Speedboat, Including Snorkelling and Lunch on Ile aux Cerfs”:
- Cancellations received 24h or more before the booking date will receive a full refund.
- Cancellations received fewer 24h before the booking date are not eligible for a refund.
The following policy applies only to “Island Hopping In a Speedboat, Including Snorkelling and Lunch on Ile aux Cerfs”:
- Cancellations received 48h or more before the booking date will receive a full refund.
- Cancellations received fewer 48h before the booking date are not eligible for a refund.
